FAQ - Help | DagadgetLab

How long does delivery take?
Delivery within the UK typically takes 3 to 5 business days. You’ll receive a tracking number as soon as your order is shipped.

Do you offer free shipping?
Yes! We offer free shipping on all UK orders over £50 as part of our launch promotion.

Do you ship internationally?
We currently deliver to the UK and Europe.
Our estimated delivery times are:

United Kingdom: 3–5 business days
Europe: Up to 7 business days

Can I return a product?
Yes. You have 20 days from the delivery date to return your product. Items must be unused and in original condition.

Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or incorrect.

How do I start a return?
Email us at adminsupport@asgadget.com with your order number and the reason for return. We’ll guide you from there.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.

General FAQ

Where are your products shipped from?
All our products are shipped from UK-based warehouses, and china but ensuring fast delivery.

Are your products under warranty?
Yes, most products come with a 30-day limited warranty. Please refer to individual product pages for details.

Can I cancel or modify my order?
Orders can be modified or cancelled within 10 hours of purchase. After that, they’re processed automatically.

How can I contact customer support?
Email us anytime at adminsupport@asgadget.com and we’ll respond within 24 hours on business days.