Refund Policy

 

At DaGadget Lab, your satisfaction matters.
We understand that sometimes a product may not meet your expectations, and we’re here to help.

You may request a refund within 7 days of receiving your order, as long as the product:

• Is unused and in original packaging

• Is not a sale or personalised item

• Has not been damaged or altered

 

When requesting a refund, please contact us through our live chat on the website and include:

• Your order reference number

• Your full name and email used at checkout

• A brief explanation of the issue

To speed up the process, one of our team members will respond as soon as possible and guide you through the return steps.
You can also email us directly at adminsupport@asgadget.com.

Shipping costs for returns are the customer’s responsibility, unless the item is defective or incorrect.

Once the returned item is received and inspected, refunds will be issued within 5–7 business days to your original payment method.